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Point of Purchase
Commercial Cabinet

About Us:
Vanguard Inc. is a manufacturer of Point of Purchase Displays, Commercial Cabinets and Casework, Plastic Laminated Products, Laminated Countertops, and Solid Surface Countertops. In operation since 1960, Vanguard has produced thousands of POP Displays, which can be seen from coast to coast and internationally.  Vanguard is extensively involved in the Commercial Casework bid market providing products for schools, hospitals, municipal buildings, & private sector commercial buildings.  Additionally we serve a 100+ dealer network in Iowa, Illinois, and Wisconsin made up of home centers, lumber companies, and kitchen designers.


Our Mission Statement:
Vanguard's mission is to enable our customers to perform their core business flawlessly as it relates to our products. We are often retained as the preferred supplier because of our consistent manner in which we provide communication and product. "When we work with Vanguard we know that we will get what we want, when we want it". This consistency and dependability is the cornerstone of our operation and has been the key to our success in all areas of the market.


Quality:
Since April 1, 1998, Vanguard has developed a system to track each item as it leaves our facility and measures the level of quality of each. The measurement is simple. If the product is not exactly what the customer was expecting, we fail the quality test. Every person at Vanguard is measured on his or her performance as it relates to many areas quarterly. Quality is one of the benchmark measures used to determine performance ratings and hence, merit increases. We believe "What gets measured, gets done" and are proud to boast a quality rating of 99.08 %. Translated this means 99.08 % of the time the customer receives exactly what they expected. In the "build to spec." world of custom casework, this is a remarkable level.


Delivery:
Producing quality products is fantastic but the best product in the world shipped late is still late. Our system to track products in house is second to none. As with quality, each individual is measured and reviewed on their contributions in the area of putting products out the door on time. Our "No surprises" policy has been in place since 1998, and our records since April 1, 1998 tell a story with a happy ending. 99.86 % of the orders shipped with no surprise. This is a level we are very proud of at Vanguard and delight when a customer calls us and says "I can save a couple bucks with your competitor but I have to have the product so I'm ordering from you". We have come to be known as the company who does what they say they will do.

 

Countertops
Solid Surface Products
Custom Laminate
Mission Statement
Quality

custom Laminate products

  Vanguard Inc.
  1300 Synergy Court
  Dubuque, IA 52002
  563-556-7600
  877-556-7677
  fax 563-556-0832